FAQ

Frequently Asked Questions — Asian Couture

How do I place an order?

You can place an order directly through our website or via Instagram (Direct Message).
If you need any assistance, feel free to call/WhatsApp us at +91 92207 23636 or email us at info@asiancourture.com.

You may also visit our stores:

  • The Kila, Mehrauli, New Delhi

  • DLF Emporio Mall, Vasant Kunj, New Delhi

Store Timings: 10:30 AM – 7:30 PM (IST)
You can also visit our Studio in Chattarpur Enclave, New Delhi.

Can I customize an order?

Yes! We offer customizations such as color changes, sleeve modifications, and minor design adjustments.
For customization assistance, contact us at +91 92207 23636 or info@asiancourture.com.

For plus-size garments (XL and above, bust 40.5 inches+), an additional 10%–20% charge will apply.

Does the price change for customized orders?

Prices remain unchanged for products ordered exactly as they appear on our website.
However, customizations such as color or sleeve modifications will incur additional charges.

For products purchased on sale, customization and alteration charges are always additional.

Can I request a color change for the product?

Yes, we offer color customization.
Although some designs look best in specific shades, we provide a color palette for selection.
For special color requests, contact us at +91 92207 23636 or info@asiancourture.com.

How do I know my size?

Each product page includes our standard size chart.
We recommend sharing your measurements after placing an order so your outfit can be custom-made for you.

Plus-size orders (bust 40.5"+) may incur additional charges.

What if my measurements don't match the size chart?

No worries — we can tailor your outfit based on your personal measurements.
Just send us your details after placing the order or contact us for guidance.

Additional fees apply for bust measurements above 40.5 inches.

How do I make a payment?

We accept:

  • Visa

  • MasterCard

  • American Express

  • Maestro

  • Debit & Credit Cards

  • Bank Transfers

  • Cash Payments

If you'd like to pay via net banking or cash, contact +91 92207 23636 or info@asiancourture.com.

Can I change or cancel my order after placing it?

As per our policy, once an order is placed, it cannot be cancelled, changed, exchanged, or refunded.

What are the shipping charges?

  • Domestic (India): Free shipping

  • International: Additional charges apply based on country, weight, and volume

International shipping charges will be shared upon inquiry.

Are product colors shown on the website accurate?

We photograph all products under standardized lighting for accuracy.
However, minor variations may occur due to screen settings, fabric texture, or dye characteristics.

What are your delivery options?

We ship directly to your doorstep.
You may also opt for store pickup at:

  • The Kila, Mehrauli, New Delhi

  • Studio, Chattarpur Enclave, New Delhi

What if I order multiple products?

All items will be shipped together once the entire order is ready.
If you want some items earlier, contact us at +91 92207 23636 or info@asiancourture.com.

How do I track my order?

To track your order, please contact us.
We will provide the courier tracking details upon request.

What is the usual delivery timeline?

Since each outfit is handcrafted and made-to-order, delivery typically takes:

30–60 days, depending on the design and customizations.

For urgent requests, please contact us.

How do I get my product altered?

We provide a 4-inch margin in all custom-made outfits.
Alterations may require 1–2 trials for a perfect fit.

Shipping charges for sending products for alteration must be borne by the customer.
For assistance, contact +91 92207 23636 or info@asiancourture.com.

Alterations on sale items incur additional charges.

How long do alterations take?

Alterations usually take 1–2 weeks, depending on the garment.
Shipping costs for sending the product to us must be paid by the customer.

Where do I send my outfit for alterations?

Please send or drop off your garments at:

Asian Couture – Studio

Chattarpur Enclave, New Delhi

or

Asian Couture – Flagship Store

The Kila, Mehrauli, New Delhi

We currently do not offer pick-up services for alterations.

I bought my outfit from a multi-brand store. Can you alter it?

For items purchased through a multi-brand retailer, please contact the same store for alterations.

Are there any additional charges?

Yes, in cases such as:

  • Customizations

  • Plus-size garments (bust 40.5"+): 10%–20% extra

  • Alterations on sale or discounted items

What if I don’t like my product? Do you offer refunds?

Since every outfit is handcrafted and made-to-order, we do not offer refunds or cancellations.
If you need assistance after receiving your order, our team is always available to help.

Need help choosing an outfit or placing an order?

We’re here to guide you!
📞 +91 92207 23636
📧 info@asiancourture.com

Company Information

Legal Name: BLUE WATERS
Address: 3rd Floor, 30, QD Block, Pitam Pura, New Delhi,
North West Delhi, Delhi – 110034

Phone: +91 92207 23636
Email: info@asiancourture.com